Later this week, I will be speaking on a panel at MobilePlay.
About MobilePlay
Please join us as mobile industry leaders gather to discuss monetization strategies, location based services, mobile payment, mobile application analytics, gaming, and mobile device impact on the market. The conference will include a demo session featuring the hottest applications in mobile today.
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Well, I knew that this phase of the program would come to an end, but wasn’t quite sure while the entire program was canceled. While Michael’s TechCrunch post was rather candid about the Program, I felt it was a great opportunity to try out all the new services that Sprint was launching and heavily promoting through their marketing partnership like the NFL and others. Unlimited data and subscriptions to try out all kinds of services – streaming audio, video, content – it was all great.
The try before you buy on some of these services is rather jolting when it comes to forking out money, since first you need to get an unlimited data plan (so you don’t start counting in bytes transferred), next subscribing to all the services you want to try out can cost as much as $10 a month! In no time at all you bill can easily be upwards of $100 or more. And I didn’t really use the phone much for voice calls, other than when my battery died on my main mobile.
Greetings Ambassadors,
Thank you for your participation in the Sprint Ambassador program. We appreciate the candid feedback you have provided and are regularly using this information to offer our customers the best products and services available on the Sprint Mobile Broadband Network.
After careful consideration, Sprint has decided to discontinue our Sprint Ambassador program so that we may focus on other key initiatives for gathering customer feedback. As a thank you for your participation, the devices you have received through the program are yours to keep. However, the service on those handsets will be terminated on January 31, 2008.
If you would like to keep the existing phone number on your handset, you have the following options:
• If you have an existing Sprint account in your name, you can simply go to Sprint retail store or call Sprint Customer Care at (888) 296-8806 to transfer the number over. You will need your phone number and account password to facilitate the transfer.
• If you do not have a Sprint account and would like to open a new one, we invite you to visit a Sprint retail store for assistance and select from the many service plans that we offer.
• If you would like to transfer your Ambassador phone number to another individual’s account, BOTH PARTIES will need to need to visit a Sprint retail store to ensure a smooth transition.
• If you would like to move your Sprint Ambassador phone number over to another carrier, you will need to have the carrier you select call our Corporate Account team at (866) 657-6843. Typically, a consumer that wishes to port their number would just need their account number and password. Ambassadors are considered corporate customers and, as such, cannot make changes to their account without going through the Corporate Account team.For the Sprint Store nearest you please visit www.sprint.com.
Again, to keep your current Ambassador phone number, you must act by 11:59 PM on January 30, 2008.
Once again, we truly appreciate your participation in the Ambassador program. If you have any additional questions, please send an email to AmbassadorProgram@sprint.com or you can reach Sprint’s Ambassador CARE team at (888) 296-8806.
Thank you!
Final Comment: Hey Vodafone, even though you are invested in Verizon, are you interested in starting a Vodafone-branded GSM-based mobile operator in North America? Maybe you could use a setup similar to Sprint’s Ambassador Program to launch your service!
