
On the AT&T Network, here is how to unlock the LG CU920 (screenshots below):
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Put a AT&T or Cingular SIM in the phone; it does not have to be an active SIM |
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Enter *#865625# |
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Message Displayed: SIM Unlock Process Select “OK” |
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Select “Unlock SIM” Select “Network Unlock” Enter the 16 digit unlock code* Select “OK” |
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Re-enter the 16 digit unlock code Select “OK” Device should say: Network Lock Deactivated |
Your phone is unlocked.
Phone may automatically reboot.
*The 16 digit code can be obtained by calling AT&T Technical Support and given the representative the IMEI number. The IMEI number for your specific device can be obtained by the following: *#06#
You will need this number in order to obtain the Subsidy Unlock Code from AT&T.
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fitterhappy: Yes, you need to be firm in your request. After you unlock the device it will not work with Verizon since they use a different radio technology than AT&T. The only option in the United States is to use it with T-Mobile.
vontastic: Cricket Wireless and AT&T do not use the same radio technology – you will not be able to use the LG Vu on the Cricket network.
victoriaduh: The T-Mobile Sidekick service will not work with AT&T. You will only be able to make phone calls and text messages.
d_mtz08: What SIM card are you putting into the device you unlocked?
Bryan: Yes, you can find an online Subsidy Unlock Service, but will have to pay a fee.
Ms_A_Hayes: You can go online and look for a Subsidy Unlock Code site. You will have to pay a fee in order to obtain the code.
Ok so is this free?
And how do you find the 16 digit unlock code?
Can i insert a T-Mobile sim into this phone when its unlocked?
my phone is the lg vu and i have tmobile. I there any possible way i can get ineternet with this phone?? i have the internet on my tmobile plan but cant use it with this phone? any suggestions??
ashleemichelle: There is subsequent post that talks about how to configure the device for the T-Mobile. However, the exact settings, you will have to contact T-Mobile Customer Care in order to get the specifics.
yasiscool: Yes, calling AT&T Customer Service is free. They might ask you a lot of questions, but make sure you ask for the “Subsidy Unlock Code” Once the device is unlocked, you can put almost any SIM card in. You may still need to configure the device if you plan on using picture messaging or Internet on this phone.
josesanchez: There is a post about the LG Vu 920 Configuration at the end of the post. You will need to contact T-Mobile Customer Care to get the exact settings to setup your device.
Roger Polanco: All you need to do to upgrade the SIM card is to go into the AT&T Retail Store and ask for upgrade. They will do this at no cost to you. If they charge, that doesn't make any sense.
ashleemichelle: There is subsequent post that talks about how to configure the device for the T-Mobile. However, the exact settings, you will have to contact T-Mobile Customer Care in order to get the specifics.
yasiscool: Yes, calling AT&T Customer Service is free. They might ask you a lot of questions, but make sure you ask for the “Subsidy Unlock Code” Once the device is unlocked, you can put almost any SIM card in. You may still need to configure the device if you plan on using picture messaging or Internet on this phone.
josesanchez: There is a post about the LG Vu 920 Configuration at the end of the post. You will need to contact T-Mobile Customer Care to get the exact settings to setup your device.
Roger Polanco: All you need to do to upgrade the SIM card is to go into the AT&T Retail Store and ask for upgrade. They will do this at no cost to you. If they charge, that doesn't make any sense.
Ruslan: Please see the link in this post about the Configuration Settings.
i put that code [*#865625#] in my cell phone and doesnt work it said “you phone is not personalised”… mmm?? ./ why?? lease help me!
Andreita: It would seem that you phone has already been “unlocked” Where did you purchase the device from?
what does this unlock do?
tony munoz: It allows you to choose a different mobile operator other than AT&T. In the US, the alternative is T-Mobile or even Simple Mobile.
albertanicetus: The TV service is only available on AT&T. Getting the Subsidy Unlock Code will not unlock the service.
marie: CT = Connecticut? In the US, the only GSM mobile operators that are compatible with the LG device are AT&T and T-Mobile USA.
what is the number of the customer service
Customer Service for AT&T: 1-800-331-0500